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HomeScience/TechnologyNo relief for Karza on DigiLocker ban

No relief for Karza on DigiLocker ban

New Delhi: Karza Technologies Pvt. Ltd is still facing a ban for know-your-customer or KYC violations on DigiLocker, nearly a month after an investigation was launched against the e-KYC solution provider, two insiders said.

In October, DigiLocker sent a letter to partners stating that there was a violation of DigiLocker’s terms of service and the Aadhaar Act by Karza, and that one of its partner companies was bypassing DigiLocker’s redirect login flow and capturing Aadhaar data directly on its user interface. Subsequently, the company’s account was blocked on the portal pending investigation. Mint viewed a copy of the letter.

DigiLocker is now in talks with UIDAI and waiting for its response before taking a call about Karza’s ban, one of the two people seeking anonymity said.

DigiLocker provides electronic storage of KYC documents and is an initiative of the Ministry of Electronics and IT. It is also the de facto Aadhaar verification interface for most e-KYC solutions. DigiLocker’s terms of service state that the sign-up process takes place on the platform page and any user who processes their KYC through DigiLocker or accesses their account must do so on the platform.

“Karza had to log into the Digilocker page to enter user information, but the company created a blank page and asked users to enter their information on the page. It then filled in the details on the DigiLocker site, which is completely against the terms,” ​​he added. directly on DigiLocker, without the customer’s knowledge,” he added.

DigiLocker discovered that Karza was extending its services to other entities as well. “This is also in violation as all entities must integrate directly with the DigiLocker portal for the services.”

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